FAQs
Booking/Ticketing Information questions
Where is the venue?
Tottenham Court Road station is a 30-second walk from HERE at Outernet. Tottenham Court Road station is on the Central, Northern and Elizabeth lines.
The next closest stations are Leicester Square, Covent Garden and Oxford Circus – all are within a 10-minute walk.
The nearest National Rail station is Charing Cross.
The nearest bus stops are Tottenham Court Road (Stop T and Stop S) on Earnshaw Street.
The nearest car parks are Q-Park Chinatown (6 minutes walk), Q-Park Soho (7 minutes walk), and Q-Park Covent Garden (10 minutes walk). Parking - Pre-book your parking at London Chinatown Parking with Q-Park and receive 20% off your booking. Click here and enter code PTP20
Disabled parking is available on the street for Blue Badge holder
What time is the last tube from TCR?
Sunday - Thursday nights the last trains from Tottenham Court Tube Station are usually scheduled around 11.50pm - please check the TFL website to check your specific tube line in advance.
Friday - Saturday Nights the Central and Northern Lines run all night.
what are the performance times and dates and why do they vary?
As the performance plays in a space which is also used for other entertainments, we work around a mutually beneficial schedule, so performance times and dates may vary.
What is the length of the performance and can I stay on afterwards?
Doors open one hour before the performance begins. Pre-show the faaabulous cocktails from our Cockatoo Club bar are 2 for £15, so arrive early to make the most of the party!
The performance runs just under two hours and includes two intervals, finishing up with an additional dance party.
Can I change dates, upgrade or cancel my tickets?
We can exchange tickets if you contact us at least 48 hours prior to a performance, subject to availability. We can only exchange tickets for those at the same or at a greater value.
If there is availability, we would be happy to help you upgrade your ticket, please email customers@kxtickets.com to enquire. You will need to pay the difference between your ticket and the upgraded ticket.
Tickets are non-refundable unless you have purchased Ticket Refund Protection, see www.kxtickets.com/terms-conditions for more details.
If I have booked the dining experience, can I change my menu choices?
You will be contacted one week out to confirm your menu choices. After we have received those choices, you will not be able to make any changes.
If I’m sitting, can I move around and join the audience on the dance floor?
Yes you can, we encourage you to get involved!
If I have booked table on the Mezzanine and am dining, can I come downstairs and join the audience on the dance floor after I have eaten?
Yes you can, we encourage you to get involved!
If I have purchased a dance floor ticket, can I take up an empty seat if I see one?
No you can’t, in case the occupant wishes to resume their seated position.
Do you have group rates?
Yes, if you book with a group of 8+ you can take advantage of our fabulous groups rate, more information can be found here.
What are your concession rates?
Students and under 30s are eligible for £19.50 standing tickets. Enter code DANCEFLOORU30STUDENT before selecting the date of your performance to redeem.
Access and access companion tickets are sold at a 50% discount (one companion per access purchase). Please email access@kxticket.com to book an access ticket.
Is there an age limit for the production?
Yes, children under the age of 14 will not be permitted in the venue due to the venue’s licence. Children age 14 - 16 must be accompanied by an adult.
What is the view from my seat?
Seating is available in range of tiers with different views. The performance is immersive and will take place in multiple areas of the venue, but the main performance space will be viewable by all with a seated ticket.
Production questions
What are the content and production warnings?
This production contains flashing lights, strobe lights, haze, smoke and loud noises. This production also contains homophobic/transphobic slurs, misgendering, deadnaming, and transphobia/transmisogyny.
What are the casting requirements and can I audition for the production?
We are always looking for new cast members and hold auditions twice a year, please check our social media feeds for the next round.
Are you aware of the sensitivities of the trans community around the casting of a trans character in a production?
Yes we are and all members of the creative, management and stage management teams have undergone Diversity and Inclusivity training and Trans awareness training.
Do you have any policies regarding casting a trans actor in a trans role?
The part of Bernadette has been historically played by a female-identifying actor, a male-identifying actor and a trans-identifying actor. The only policy we have is to cast the best person for the role available at the time of casting.
We will never divulge the sexual identity of anyone in our employment due to our strict privacy policies.
Are there policies in place to recruit from a diverse employment pool in other areas as well as onstage for Priscilla The Party!?
The venue has EDI policies in place and actively encourage applications from diverse communities to apply for employment in areas of food and beverage, security and front of house.
